We offer a 30-day 100% money-back guarantee under the following conditions and at the sole discretion of Brian Sensei Inc. as per the terms and conditions accepted at the time of purchase:
Exam Prep Courses and Exam Simulators: You are eligible for a full refund as long as you have not started more than one practice exam.
Monthly Subscription Courses: Refunds are available only for the initial payment of the subscription. You can cancel your subscription at any time to stop future charges.
Live Virtual Instructor Courses: No refunds are provided if you cancel within 7 calendar days before the first class session.
PDU Renewal Bundles: A full refund is available provided you have not started more than 5 videos.
Please note that these refund policies apply specifically to the respective course types mentioned.
Simply send us an email at contact@brainsensei.com or reach out via our big red help button on every page of our website (look near the bottom right corner) within 30 days of purchasing the course and we’ll issue a refund if you fall within our refund policy terms.
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